Refund policy

Satisfaction Guarantee
We stand behind everything we make. If you're not happy with your order for any reason — a scent that wasn't for you, a product that didn't perform the way you hoped, or anything else — email us at info@jaskbeauty.com within 30 days of delivery and we'll make it right. Depending on the situation, that could mean a replacement, an exchange for a different scent, or a refund. Because our products are personal care items (soaps, oils, and beauty essentials), we don't require you to ship used products back to us for hygiene and safety reasons.

Wrong Item Shipped
If you receive the wrong item, please contact us at info@jaskbeauty.com within 2 days of delivery so we can correct the error and send you the right product.

Damaged in Transit
If your order arrives damaged, contact us within 2 days of delivery with a photo of the damage and we'll send a replacement or issue a refund.